POSITION TITLE: Volunteer and Medical Programs Coordinator (40 hours, salary)
REPORTING TO: Executive Co-Director
DATE OF REVIEW: April 2024
REVIEW PARTICIPANTS: Executive Co-Directors, Nurse
SALARY: Starting at $22/hour; benefits include health care, mileage reimbursement and more!
Deadline to Apply: April 30th, 2024 @ 5:00pm
Interviews: Applications with Cover Letters will be reviewed for interviews as they are received. If a Cover Letter is not attached we will reach out to ask you to provide one.
Approximate Start Date: Early May 2024
How to apply: apply on our website or send a resume and cover letter to office@madisonstreetmedicine.org.
SPECIFIC JOB DUTIES INCLUDE:
Related to Medical Programs:
- Attend weekly Men’s Shelter clinic and assist with operations and data tracking (Monday 5:00pm-8pm)
- Lead monthly Foot Care Clinics (Second Saturday of every month 7:30am-12pm) including data tracking
- Support the weekly Beacon Clinic and other clinics and street rounds as necessary to assist volunteers
- Attend monthly internal Health Care Circle meeting
- Work with volunteers and staff to expand/adjust medical outreach as needs change
- Assist with follow-up needs from clinic encounters as needed, in conjunction with RN
- Coordinate and support volunteers in completing and analyzing regular CHNA.
- Manage and seek out shoe and sock donations, including storage organization
- Monitor and organize medical supplies and donations, order additional supplies as needed
- Initiate and maintain partnerships with other community organizations in conjunction with the Executive Co-Director assigned to those same partnerships.
- Attend relevant healthcare related community meetings, including shelter provider meetings, meetings related to the Public Health vending machine, etc.
- Provide monthly service reports to the Beacon
- Serve as a system administrator for UW Health CareLink, and create accounts for volunteer and staff providers and nurses.
- Track foot care clinic information such as clients served, supplies distributed and any other notable information.
Related to Volunteer Coordination:
- Volunteer onboarding, including interview, background checks, setting up in software, VHCP and google drive
- Volunteer recruitment, including posting on recruitment websites, creating social media posts, outreach with local hospitals, RSVPs and other marketing materials and events
- Develop training schedule and opportunities for volunteers to partake in
- Coordinate with other agencies to bring trainings to volunteers
- Monitor and maintain volunteer software to approve shift sign ups
- Send out reminder emails for each volunteer shift
- Track volunteer anniversaries and provide recognition based on the anniversary they’re celebrating
- Create volunteer appreciation posts and plan volunteer events
- Run reports through Better Impact on volunteer hours
- Update Executive Co-Director in charge of the external website of encounters for the year
SKILLS AND QUALIFICATIONS:
- Limited evening and weekend availability to support clinics
- Learn and/or use common office programs such as the Google Drive Suite and a volunteer management software
- Understand or be willing to learn about best practices in handling protected health information in traditional and non-traditional clinical settings
- Communicate effectively in writing and in conversation
- Work both collaboratively and independently
- Ability to be flexible and adapt to changing circumstances
- Creatively problem-solve and follow through on a variety of simultaneous tasks
- Healthcare administration or healthcare background/interest preferred
- Ability to be trained in HMIS and maintain required certifications
- Ability to be trained in MSM Electronic Health Records system and UW Care Link
- Ability to interact with clients in a trauma-informed way that includes harm reduction and centers on the program participants’ needs
- Ability to meet clients where they are at and be flexible and respectable in providing services
- History of positive working relationship with people of diverse racial/ethnic, socio-economic, and educational backgrounds
- Good organizational skills and ability to pay attention to small details
- Ability to learn about government or social service agencies that assist people with housing insecurities
- Commitment to the mission of a small, volunteer driven non-profit organization
- Commitment to anti-racism
- Ability to learn sociocracy form of organization governance
- Lived experience, bilingual in Spanish or ASL is a plus